Privacy Policy

What information do we collect? 
We collect information from you when you register on our site, place an order, or subscribe to our newsletter. When ordering or registering on our site, you will be asked to enter your name, e-mail address, mailing address, phone number, and credit card information. 

What do we use your information for? 

We use your information first and foremost to process your order. Additionally, any of the information may be used in one of the following ways:

  • Improve our website (feedback is important! We want to improve our offering based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • Email marketing: With your permission, we may send you emails about our store, new products and other updates.
  • We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

The email address you provide for order processing will be used to send you information and updates pertaining to your order. We may send emails from time to time with promotional discounts. You will have the option to opt out of any email by unsubscribing from any future emails. You also are invited to contact us using the Contact Us form to request to be removed from any future emails from us.

Shopify
  • Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Third Parties
  • In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Links
  • When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Security
  • To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

    If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Cookies
  • Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.
    • _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
    • _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
    • _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
    • cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
    • _secure_session_id, unique token, sessional
    • storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
Age of Consent
  • By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Changes to our Privacy Policy 
  • We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at help@flawlesskinks.com.
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